We're committed to making your WOONOW experience simple from order to delivery.

Shipping & Delivery

Shipping Across India

WOONOW currently delivers to serviceable locations across India.

Shipping availability, delivery timelines and applicable shipping charges will be shown at checkout or communicated in your order confirmation.

Delivery timelines are estimates and may vary depending on your location, courier operations, weather conditions, public holidays, regulatory checks and other circumstances beyond our reasonable control.

Order Processing

Orders will be dispatched within 1–3 business days after order confirmation and successful payment, where applicable.

Once your order has been dispatched, you will receive confirmation with the available tracking details.

Please ensure that the shipping address and contact information provided at checkout are accurate and complete. We may not be able to make changes after an order has been dispatched.

Delivery

Domestic orders within India are expected to be delivered within 3–7 business days after dispatch, depending on the delivery location and courier service.

Same-Day Delivery

Same-day delivery is available in selected locations, including Delhi, Noida, Gurgaon/Gurugram, Ghaziabad, and Faridabad, subject to serviceability and order confirmation. An additional delivery charge of ₹30 applies. Orders must be placed within the applicable cut-off time to qualify.

Delivery timelines are estimates and may vary depending on your location, courier operations, weather conditions, public holidays and other circumstances beyond our reasonable control.

If Your Order Is Delayed, Damaged or Incorrect

If your order arrives damaged, incorrect or materially different from what you ordered, please contact us promptly with your order number and supporting photographs.

We will review the issue and assist you in accordance with our applicable return, replacement and refund policy.