Shipping Policy
Shipping Information
At Woonow, we strive to ensure that your experience is seamless from the moment you place your order to the moment you receive your products. We offer reliable shipping options to ensure your items arrive safely and on time. Here are the key details regarding our shipping policy:
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Processing Time: Once your order is confirmed, please allow 1-3 business days for processing before your order is shipped. During peak seasons or promotional periods, processing may take longer, but we will notify you of any delays.
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Shipping Methods: We partner with reputable carriers to deliver your orders. Shipping methods and rates will be calculated at checkout based on your location and selected delivery option.
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Domestic Shipping: We currently offer shipping within India. Please allow 3-7 business days for delivery, depending on your location.
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International Shipping: We are pleased to offer international shipping to select countries. Delivery times may vary depending on your location, customs processing, and carrier transit times. Additional fees such as customs duties and taxes may apply and are the responsibility of the customer.
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Order Tracking: Once your order has been shipped, you will receive a confirmation email with a tracking number so you can monitor your shipment’s progress.
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Lost or Damaged Items: If your package is lost or damaged during transit, please contact our customer service team within 30 days of the expected delivery date. We will work with you to resolve the issue promptly.
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Shipping Restrictions: Please note that some products may have shipping restrictions based on location or regulations. If any restrictions apply to your order, we will inform you before processing.
If you have any questions regarding our shipping policy, feel free to reach out to our customer service team. We’re here to help!